Please ensure you read our Coronavirus Policy for further information on what we’re doing to protect our Staff and Customers.
Information last updated: Monday 12th of April 2021
- Regular/Member climbing. We ask that you do not attend with the intention to climb with anyone outside of your household or support bubble. Please self-police this when meeting friends at Craggy, even if it was not your intention to climb as part of a large or mixed group when you arrived.
- We will continue to keep contact details for all visitors to the centre in line with our commitments to Test & Trace. There is no change to our procedures in collecting these when you check in at Reception on each visit.
- Instructed sessions for Children and Adults: These sessions will be available to book within the restrictions for household and group numbers. Craggy Island is considered to be “COVID-Secure”, given the measures we’ve introduced to limit the risks to our customers and staff. Please observe our Bookings Ts & Cs. We ask that you consider how you travel to the centre in order to comply with the guidance whilst outside of Craggy Island.
- We ask that Adults and children aged 11 and over wear a face covering whilst in circulation areas within the centre.
If you have any questions, please email us at firstname.lastname@example.org.
No Caving – unless part of a pre-booked Party or activity for children.
You need to pre-book! We are operating a slot booking system for all Members. These need to be pre-booked before arrival.
Want to come to Craggy for the first time? Please contact us by email at email@example.com or phone on 01483 388069 and we can advise you on the options at this time.
Hoping to supervise your child, a family member or friend? We’re trying to limit the time that customers spend in Reception, the contact that you need to have with our staff and the number of touch points as you pass through this area. Please contact us by email at firstname.lastname@example.org so we can advise you on the options for supervision prior to your arrival.
Hoping to book a Taster or other Instructed session? We are accepting bookings and you can view all of our courses here – please call to book.
Still have questions? Please contact us at email@example.com.